To be successful, not only must a training program have all the required pieces, they must function in a framework that is designed to take advantage of their interrelationships. These relationships may vary from application to application, but no matter how the pieces work together, there are several areas that must be defined in order for you to get the maximum benefit from your training resources.

• On-Line Management-This allows the training coordinator to manage training information from one location no matter how many satellite areas your company operates.
• Matrix Assignments-This is the heart of the training program and you will see it show up again and again. Requirements are assigned to the jobs being performed, not the worker performing them. This results in a trtremendous amount of freedom for assigning personnel. PLug a worker into a new job, and the training requirements for that job are automatically assigned to him.
• Personnel Resources-A training program is only as good as the people who are running it. The existence of a written, clearly defined program that spells out the expectations, policies, and procedures of the training program will allow each trainer to achieve maximum effectiveness.
• Defined Methodology-A uniform approach to training provides multiple benefits, chiefly the security that comes from knowing that no matter where the training takes place, or who gives it, all employees are being trained, tested, and tracked using the same standards.
• Records-By defining which records will be kept, and how they will be kept, a world class training program turns audits into a useful tool for assessment, instead of a dreaded management task.